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Terms and Conditions

The rates published in the website are only valid at the time of the quotation; are guaranteed upon receipt of payment. All reservations are subject to availability and cannot be guaranteed until the full payment has been received.

The reservation is considered complete when it provides you with a confirmation number and the corresponding charge is applied.

When booking, you consent to the use of your credit card number for payment and confirm that you acknowledge and accept our reservation policies, payment and cancellation disclaimer.
By completing your reservation you agree to accept the conditions and charges associated with the rate you selected.

Currency Conversion rates confirmed in USD may be converted to local currency (Mexican pesos) and are subject to exchange rate fluctuations.
Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within All In One’s control and may impact the amount charged to your credit card. For your reservation to be valid, you must print out your reservation voucher and present it.
It is mandatory that the person who paid this service presents a valid photo ID and the credit card that was used to make the payment when you checked in for your reserved service.

All In One Cancun declares:

• Photographic material published on website is intended to create a general description of the services; however does not mean it is guaranteed that the service will be supplied exactly as depicted.

• Descriptions of services are continuously updated to maintain an accurate depiction of the product. Nevertheless, All In One Cancun cannot be held accountable for variations occurring upon your arrival.

Responsibility Policies:

All In One Cancun and its affiliates are independent from suppliers; we have no direct control over them, we act only as agents for the passenger in making arrangements for sightseeing or any other services and do not assume any liability whatsoever for any injury, damage, death, loss, accident, partial cancellations or delay to person or property due to an act of negligence of, or default of any supplier or person rendering any of the services included in the tour.

The purchaser hereby waives any claim against All In One Cancun and its affiliates related to the service purchased.